The rain was back in Downton today, but uninterrupted internet access wasn’t. Which would you like to read about first?
Ok, I’ll be gentle and start with the weather. The fog warning from the invisible Needles lighthouse sounded above the pattering of raindrops as I took my Hordle Cliff top walk just after midday. Cattle, having been brought inside for the winter, have left the sodden fields. Rainwater left its film on the camera lens.
A pair of barely discernible yachts were out on The Solent.
I will now attempt not to rant about BT. The facts should speak for themselves. Not counting the man who connected Infinity Broadband on 10th of this month, we have now been visited by three Openreach engineers. It was number three, this morning, who confirmed that we had been mis-sold our package, which I hadn’t asked for in the first place. After he left I spent the best part of two hours on the phone, mostly pacing up and down the sitting room listening to music. In fact this could easily have constituted my day’s walk. But it the mood I was in at the end of it all I needed to go out and get wet.
The answer is that our house is 2km from the cabinet in the street, and problems develop if you are 1km away. BT have the equipment to check this at the time of installation without having to enter the property.
I began the day’s call to the sales department in England. I was transferred to the technical help team in India, and back to a woman in England whose task it was now to start the process of getting us back to our previous contract. It was when the technical man, putting me on hold for the third time advised me to wait, sit back and relax, that I very politely stated that I had no option but to wait, yet relax was what I would not be doing.
The upshot is that we must wait ten working days for a complaint to be processed and five for us to be put back on our old broadband. That is a fortnight and a week.
After a salad lunch, served with Jackie’s usual artistry, and four failed attempts, I managed to cling to the web just long enough to post my second day’s photograph for the black and white challenge. I chose a tiny crop from a picture of an unseasonal cow parsley head that still blooms this November.
Had there been any sun today, it would have been setting by the time I was able to work on this post. We are dining on Jackie’s chicken jalfrezi (recipe) tonight, but I may not be able to access The Net then, so I am sending it off now.