A solid bank of cloud over The Solent met the inland blue skies, forming a fascinating diagonal echoed by an evaporating jet stream.
Pondering on my ramble, I thought of Chris Weston. This other Chris had ably led a weekend tutorial on digital landscape photography. In September 2008 I was still using positive film to make colour slides, but knowing I would learn much from this man I accompanied Elizabeth on the weekend course. I was in fact the only person without a digital device.
The best place to seek out subjects, according to our tutor, is ‘your own back yard’, that is territory with which you are most familiar. He was fortunate in having Portland Bill on his home ground. He took us out on a splendid Dorset dawn, and let us wander. Elizabeth famously doesn’t do mornings, and had said the night before that she may not surface in time. As she staggered into the lounge where we were gathered, she received a round of applause.
We also learned about the nature of light, the best for landscapes being early or late in the day. At midday the overhead brightness is too strong. We returned in the evening, when we took more pictures:
The rock formation that is known as Durdle Door stretched out to sea.
This afternoon I decided to tackle BT. Again. This time in relation to the TV account. Since we moved home in April we have not watched much television. We have begun to do so a little, and have been having problems accessing BT iPlayer. Today a message came up on our screen informing us that there was a problem with the BT TV account, and giving a telephone number to ring. I called them. I was told that we should have activated the account when we moved. I said we had arranged for this when our account was transferred from our previous address. The adviser kept repeating that we had paid neither for activation nor the monthly charge since we left Minstead. I reiterated that our bills state, by a blue tick against the item, that they include TV from BT. Eventually I twigged what was going on. The BT representative was reading page 3, where the bill is broken down. I was looking at the total on page 1, which says ‘This bill is for:’ and lists Telephone, Broadband, and TV, all of which are ticked. No-one told us we should reactivate the TV separately when we arranged for the transfer between homes, nor that we were not being charged for the service. As I said, I didn’t examine the bills that intricately, given that the total was always more or less the same and listed the services opposite the total. Eventually the woman to whom I was speaking got the message and undertook to pass on my observations. I said I would do the same in the automated survey of customer satisfaction that would follow the call. I hope she had more luck than me because when answering the survey questions I was thanked for my participation and bade goodbye before I had finished. This was interesting in the light of the survey’s introduction statement that ‘we do listen to what you say’.
If I had any confidence in any other conglomerate offering a better service I would change our service provider immediately.
Danni came for a visit this afternoon and helped me produce one composite photograph and a couple of large individual prints for Frances of her muntjac deer. This involved investing in the Pages application for the iMac. Whilst this facility was being downloaded we wandered around the garden and disturbed a vole that was hiding behind the Heligan Path sign. Danni photographed it with her mobile phone.
Our niece left us briefly to dine with Andy and his mother and brother at The Royal Oak. Jackie and I enjoyed chilli con carne (recipe) and wild rice. She drank Hoegaarden and I drank Kingfisher. Then Danni and Andy returned to continue the conversations.