Peacock Computers

You would probably need to be not much younger than my generation to remember High Streets bearing small shops and offices where it was possible to walk in as a customer in order to view and discuss a product; place an order; or make a payment to a real person who looked at you without having to take his or her eyes of an impersonal screen. Goods and services were administered from available outlets. My parents paid their rent in cash over an estate agent’s counter; I walked into a bank to open my first account; gas and electricity bills were sent through the post and one could walk to the respective national board’s office to settle or question paper invoices.

Most national facilities and all utilities must now be obtained on line or through a muzak-pumping telephone network offering choices from a series of numbers to press before hearing a live person’s voice. How many times have you waited at the end of a telephone -even if the problem is that you cannot access the internet – has your wait been interrupted by a message inviting you to go on line?

The charming Georgian town of Lymington – incidentally the only local one still boasting a branch of that bank I walked into in London almost 60 years ago – has more than the average number of small shops, with a number of alleys leading off.

You won’t find a gas or electricity supplier there. But in one of the alleys you will find Peacock Computers – a small, user-friendly outlet where pleasant, personable, staff welcome you in person; answer the telephone without sending you through hoops when you ring; call you back when you leave a message; make home visits if required; operate a screen share system; and generally go the extra mile to help resolve problems. They will also supply a computer if necessary.

Here is my diary entry for

16th January 2019
which is the day the company managed our return to the Internet after the router repair. Alex collected the temporary router before 9 a.m. in the morning, and Nick had us up and running soon after midday. They had only received the repaired equipment yesterday evening.

Shelly and Ron visited us in the afternoon, after which I posted ‘A Virtual Tour’.

This evening Jackie and I dined on pork chops, mashed potato, carrots, cauliflower, and runner beans.

17th January 2019

Helen and Bill visited this afternoon. They had lunched at The Royal Oak and were impressed with the new management.

Jackie and I dined on her beef in red wine with plentiful vegetables.

Now, later on 18th January, I have caught up with the blogging calendar.

This morning Jackie, my Assistant Photographer, drove up to Lymington in order to gather illustrations for this post. She returned rather pleased with what she had pictured. Unfortunately there had been no memory card in the camera. I had left it in my computer.

Not to be deterred, she returned for another attempt after lunch. Again she came back sans images. I eventually discovered that the setting wheel had been shifted. When she feels strong enough we may be able to supplement this post, with more than

an image of me making this entry, captured in order to ensure that all was now working as it should be. Jackie would have
LordBeariOfBow know that there is no lavatory roll on the coal scuttle.

This evening we dined on the usual excellent food provided by Hordle Chinese Take Away.

58 thoughts on “Peacock Computers

  1. Oh poor Jackie – this has been a trying day! I’m glad to hear Peacock Computers has come through for you with good, old fashioned expertise! Here’s hoping all the bits (and your ISP provider) keep working as they are supposed to and you are not forced to miss any more of your daily postings. My alarm bells jangle alarmingly when you are not found in my morning mailbox!!

  2. Nice refreshing post Derrick. I miss those good old days of doing things in person. I think this is why personal interaction and understanding one another has become so problematic these days. People (especially younger ones) have such different social skills that we and our parents developed. I really miss the good old days of the past!

  3. In general, I am not a fan of people claiming to have given 110% effort, but poor Jackie could claim 200% today without any dispute from me. It somehow reminds me of the days of film, despite being a particularly digital issue.

  4. Oh, how I wish we still had outlets where you could easily walk in and speak to a real person who could help you directly! You look snug in your chair, anyway.

  5. How much nicer is, it when you get real people, with genuine interest in you, and what you want,and are genuine. Can’t remember the last time it happened to me πŸ˜₯

    …….AND WHERES LAVATORY PAPER WHEN YOU NEED IT? HEY! WHO’s PINCHED THE LAVATORY PAPER!

  6. Now that is as fetching a picture of a Blogger-Photographer and a Gentleman as ever graced the planet: All Hail Assistant Photographer!

    As for the lost days of simplicity, I stand equally grieved.

  7. Glad to see you home and looking comfortable, Derrick. I remember back when services and businesses were different, too. It is unfortunate, as the years roll on, we can keep the best of the old along with the best of the new, and let the rest go. πŸ™‚

  8. You are looking good. Thanks to Jackie. Something to be said about the iPhone; no memory card required. Just catching up on WordPress Reader, looks like people have been busy blogging while I am trying to keep the garden healthy in the heat. Typing is also a chore now.

  9. You are looking healthy and happy and getting a lot done from your “throne”! πŸ˜‰ πŸ™‚
    YAY for Jackie and her willingness to help in so many ways. Even to “hide” the lavatory paper! πŸ˜‰ πŸ˜€
    How wonderful to have Peacock as a name! And so nice to find such a friendly helpful business when you need it.
    HUGS!!! πŸ™‚

  10. Oh, I remember those days, too, Derrick – when companies cared what we thought of them. Bravo to you for singling out a grand company by showing the business card. Quite a good way to make a point.

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