You would probably need to be not much younger than my generation to remember High Streets bearing small shops and offices where it was possible to walk in as a customer in order to view and discuss a product; place an order; or make a payment to a real person who looked at you without having to take his or her eyes of an impersonal screen. Goods and services were administered from available outlets. My parents paid their rent in cash over an estate agent’s counter; I walked into a bank to open my first account; gas and electricity bills were sent through the post and one could walk to the respective national board’s office to settle or question paper invoices.
Most national facilities and all utilities must now be obtained on line or through a muzak-pumping telephone network offering choices from a series of numbers to press before hearing a live person’s voice. How many times have you waited at the end of a telephone -even if the problem is that you cannot access the internet – has your wait been interrupted by a message inviting you to go on line?
The charming Georgian town of Lymington – incidentally the only local one still boasting a branch of that bank I walked into in London almost 60 years ago – has more than the average number of small shops, with a number of alleys leading off.
You won’t find a gas or electricity supplier there. But in one of the alleys you will find Peacock Computers – a small, user-friendly outlet where pleasant, personable, staff welcome you in person; answer the telephone without sending you through hoops when you ring; call you back when you leave a message; make home visits if required; operate a screen share system; and generally go the extra mile to help resolve problems. They will also supply a computer if necessary.
Here is my diary entry for
Shelly and Ron visited us in the afternoon, after which I posted ‘A Virtual Tour’.
This evening Jackie and I dined on pork chops, mashed potato, carrots, cauliflower, and runner beans.
17th January 2019
Jackie and I dined on her beef in red wine with plentiful vegetables.
Now, later on 18th January, I have caught up with the blogging calendar.
This morning Jackie, my Assistant Photographer, drove up to Lymington in order to gather illustrations for this post. She returned rather pleased with what she had pictured. Unfortunately there had been no memory card in the camera. I had left it in my computer.
Not to be deterred, she returned for another attempt after lunch. Again she came back sans images. I eventually discovered that the setting wheel had been shifted. When she feels strong enough we may be able to supplement this post, with more than
an image of me making this entry, captured in order to ensure that all was now working as it should be. Jackie would have
LordBeariOfBow know that there is no lavatory roll on the coal scuttle.
This evening we dined on the usual excellent food provided by Hordle Chinese Take Away.