The Catering Service

We continued packing today until we ran out of boxes.

It is one of the conditions of our tenancy that we are required to ensure that smoke detectors are working and the batteries and all light bulbs are serviceable. I have written about and illustrated before the difficulty of reaching the light bulbs. Because they are virtually flush with the ceiling the detectors are even more impossible to stretch to. Indeed, they are marked on the incoming inventory as ‘not checked because too high to reach’.

The list of our responsibilities sent to us by Penyards makes it clear that we must pay for any of the above items that need replacement and if they have to carry out the task we will also be charged £30 per hour shopping time in addition to the cost. In fact one of the smoke detectors was letting us know it had a defunct battery as we moved in. When I replaced the battery I lodged the device on a shelf in order to avoid climbing up to stick it on the ceiling. When mentioning this to Penyards’ representative I was told if I didn’t put it back I would have to pay for it. I collected the large stepladder this morning and returned it to its high perch.

Wrestling with installing an internet security system this afternoon, I gave up and went for a walk. When setting out on the muddy terrain alongside Malwood Farm, I decided I wasn’t in the mood and came back home. Jackie then drove me to Curry’s in Christchurch where the technician there had more success than I had with the installation.

It was fortunate that the call from Penyards came on our way back, for I was in a better mood by then. The young lady who had been given the task of phoning me had been delegated to ask me to confirm not one, but two viewings tomorrow. Anyone following the Penyards saga may well wonder why more prospective new tenants should be being introduced at this stage.

Alan Davis, the Managing Director, had e-mailed me on Friday 21st to tell me he was working on a resolution to the issue and would ‘be back to me’ today. I had no contact from him, but first thing this morning I received one from Natasha saying they expected to complete the referencing process with the agreed new tenants by the end of the week, but could they bring others during this week. A short while later she sent me another requesting a viewing tomorrow afternoon.

I did not reply to these, but e-mailed the manager reminding him that he had undertaken to get back to me today, and asking if, in the light of the two e-mails I had received from his staff member, I was to expect direct contact from him. I said that Natasha still seemed to be pursuing the ‘provisional’ line and asked him what he had done about it.

By the afternoon the visits planned for tomorrow had doubled. I said the people could come but we wouldn’t guarantee to be in.

I had no contact from Mr Davis. This is the second time he has failed to ‘get back to’ me. That is 100% of the promises.

Although the quality of the food provided by Jackie at Castle Malwood Lodge remains as superb as ever, there are certain restraints currently imposed on its consumption. The dining table is surrounded by, and stacked with, filled storage boxes in one or the other of which lies most of the crockery. It is also rather difficult to wheel the patented serving trolley through the rather congested flat.

We must therefore serve ourselves from the kitchen, carry our plates through to the two armchairs that have a clear pathway and are not bearing supermarket fruit boxes loaded with the aforementioned crockery.

Chilli con carne

Today’s chilli con carne (recipe) with wild rice and peas was well worth the effort. You can see I served myself because of the streaks on the upper right edge of the plate. I drank a little more of the Languedoc.

2 thoughts on “The Catering Service

  1. I am surprised you only “drank a little more of the Languedoc”
    after the day that you’ve just had!
    If the smoke detectors weren’t checked on your incoming inventory, and yet not working when you moved in, then the outgoing tenant should have paid.
    If they have a new tenant pending why are they showing around more people?
    Sounds like they won’t be able to move around too much with all your packing going on!

    • If you ask me they jumped the gun, tried to cover this by lying, and are now prepared to conduct a race, showing their disregard for the tenant whose form is being processed. You’d be proud of the distribution of boxes. 🙂

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s

This site uses Akismet to reduce spam. Learn how your comment data is processed.