Helen came over this morning to help with the packing. As we had run out of boxes we drove out to Morrisons, too early for any yet to have been available. A very helpful young woman who was filling shelves went ‘out the back’ to seek some out for us. Unfortunately the last of yesterday’s had already been baled up, so she had asked her colleagues to save some for us, suggesting we called back at about four o’clock.
When Jackie’s sister arrived we loaded her car with previously filled boxes of our more fragile or precious items. We followed her to Poulner where Bill assisted the rest of us to sore all these in their garden shed, which had been cleared for the purpose.
Penyards added another viewing for this afternoon. That made three. The first didn’t take long. A few minutes after the interested couple and Robert, the agent, had left, Robert returned to tell me the other two visits would not take place. This was because the flat had been let. I asked him what that meant. He replied that the couple who had just left had paid the deposit on the phone.
Whilst Jackie and I were reeling from this sudden about turn, I received a call from the young woman whose, shall we say, lack of clarity in the first place had set the ball rolling. She offered a sincere apology for putting us through such stress and for being ‘not clear enough’. I reminded her that she had said she had told me about the ‘subject to contract and references’ provision when in fact she hadn’t. She was not in the office at that moment, and consequently calling from a mobile phone, but promised to go in early to send me an e-mail at 8.30 a.m. in the morning. I reminded her that she had promised an e-mail before, and I would very much like to receive this one. She took responsibility for the fiasco. I said her manager should share it. He too had made me promises he had not honoured, and he was ultimately in charge. Had Mr Davis listened to the recordings of our conversations he must have known I was telling the truth and should have adhered to the new agreement. I accepted the young woman’s apology, but regretted that this call had not been made before the flat was re-let.
At 4 p.m. we returned to Morrisons. There, a very pleasant young man named Karl, came out with one of their extra large trolleys loaded with a dozen banana boxes. He cheerfully towed them out to our car whilst Jackie took our trolley back to the rack. Had I remembered where our Modus was, Karl’s journey would have been less circuitous, and he and I may have reached our destination before Jackie did.
After taking the containers home and unloading them, Jackie drove us back to Poulner. She went off with Helen for an hour and I stayed with Bill, during which time we watched rugby, chatted, and listened to stunning recordings of Rachel Eales singing. After this we all dined at a Thai restaurant in Ringwood whose name I can’t remember. It was excellent and we had an enjoyable and stimulating evening.