Having spent the morning transferring my stored telephone numbers manually and individually because my older Samsung phone is obsolete and therefore cannot do it automatically, Jackie and I spent much of the afternoon at the Lymington EE offices.
The comparatively easy task was to buy my Chauffeuse a new mobile phone.
Mine was not so easy. The promised transfer from O2 failed. A PAC Code – whatever that is – essential for the process, was given by this supplier I wished to leave yesterday. This afternoon when that number was presented to complete the handover it was rejected.
This meant I was required to telephone O2, which I did. After the usual queuing for an agent, I was told that a new code number would be sent and this could take 10 minutes, an hour, or 24 hours. The agent said she could not say how long because her system wouldn’t allow her to send this information, and someone else would be transmitting it.
I asked her why her system wouldn’t allow it. The answer was that her system was down.
I remained polite but did suggest that someone else should therefore have made the call and that perhaps this would give her an indication of why I wanted to leave her company.
By 7.00 p.m. this evening I had not received the code, but within ten minutes of this conversation I had received 4 identical e-mails saying they hoped I would not decide to leave today.
Before leaving Lymington I bought a USB cable from Peacock Computers, intending to try out the new phone’s camera. I produced a batch of pictures, but couldn’t manage to transfer them to my computer.
Maybe I’ll have better luck tomorrow.
This evening we dined on Jackie’s wholesome cottage pie, crunchy carrots, firm Brussels sprouts, and tender runner beans, with which which the Culinary Queen drank Hoegaarden and I drank more of the Monte Plogar.