We have enjoyed excellent, efficient, and smooth on line repeat prescription service from our local pharmacy adjacent to our GP surgery for a good number of years. Until some weeks ago all changed. There were more people than ever working in the background behind the counter; apparent computer problems; missing prescriptions; people in queues having been told to come back next day – one man 3 days running; a generally harassed atmosphere. I was never inconvenienced myself, except for having queued behind the unhappy people, when previously queueing had been rare; Jackie had suffered from the “try again tomorrow” syndrome, as had someone else in the family – regularly.
When we visited this morning I asked to speak to the person in charge to ask about what was going wrong. I would have had to drive 45 minutes away to do this because that is where the new owner was now based. Our independent company had been taken over by another of that ilk.
My conversation with staff was most amenable and I was given the new owner’s address. They would welcome a complaint from me. Bigger is clearly not better.
Today’s weather was similar to yesterday’s. That is generally overcast until we returned home from a late afternoon forest drive when the sun put in an appearance for the evening.
A tractor working over a field of many pheasants sent the birds scattering across Sowley Lane.
Along St Leonard’s Road a group of donkeys foraged above and within a dry ditch.
One of two foals, having untangled itself from a barbed wire fence crossed to the other side of the road;
the other, probably quite surprised by the presence of a bus we have never seen here before, allowed the vehicle to pass.
From the car, Jackie photographed honeysuckle in the hedgerow and the younger foal suckling.
I contributed a stem of valerian growing from the fourteenth century stone wall of St Leonard’s Grange and a cluster of conkers soon to fall.
This evening we all dined on succulent roast chicken; sage and onion stuffing; boiled new potatoes; crunchy carrots and cauliflower with which Jackie drank Lambrusco and I drank Mas d’Anglade Montpeyroux 2018.